Customer reviews

See how our customers increase productivity, whilst maintaining stability and business processes.

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How NN Bank increases customer satisfaction by quickly identifying root cause

Customer Review: Nationale Nederlanden Bank

How NN Bank increases customer satisfaction by quickly identifying root cause

  • Identify root cause and reduce resolution times.

  • Correlate all performance data within one dashboard.

  • Track any change in IT landscape with Time-Travelling Topology®.

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Tie all of the critical information together to get a single, unified view.

Customer Review: Financial Services

Tie all of the critical information together to get a single, unified view.

  • See the impact of a single change on a customized dashboard.

  • Time travel to the exact moment when an incident was triggered and retrieve the status of any component in the IT stack;

  • Pinpoint root cause and speed resolution times.

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How NS International dramatically reduced MTTR to improve the customer journey

Customer Review: NS International

How NS International dramatically reduced MTTR to improve the customer journey

  • Cross-domain actionable insights, improving team efficiency and productivity.

  • Accelerated root-cause analysis.

  • More control on critical business processes with integrated Google Analytics.

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Reliable Services Supported by an End-to-End Observability Solution.

Customer Review: Telecom Services

Reliable Services Supported by an End-to-End Observability Solution.

  • Visualizing services in one unified view, to understand dependencies.

  • Pinpointing the root cause, and get the right people involved to decrease MTTR.

  • Increasing customer happiness with faster resolution times and higher availability.

Deliver great service in cloud and containerized environments

Topology-based observability filters out the noise and delivers results.

80%

Decreased MTTR

Decrease MTTR by 80% by identifying root cause and alerting the right teams with the right information

65%

Fewer Outages

Reduce the number of outages by 65% through real-time unified observability

84%

Cost Reduction

Reduce the monthly time, costs, and resources associated with incidents and outages

Why customers choose StackState

Don't take our word for it. Read what our customers say about us.

By correlating data across all infrastructure layers; from critical business and application services to underlaying IT and network components, we expect to see the root cause and related business impact up to 3x faster. StackState is considered as one of the key drivers in Vodafone’s future mission towards autonomous and predictive operations.

Recognized by world's leading research companies

Learn from the market experts why how you can benefit from StackState.