Solutions Engineer (Remote - US)
We are an International Tech Scale-Up, based in Hilversum, the Netherlands, that is working on a next-generation observability product with an international team. We are on a mission to ease the complexities of running and evolving the digital enterprise and offer a platform that acts as the central nervous system of large-scale complex IT environments. You can learn more about StackState, our leaders, and our values here.
What we are looking for
We are looking to hire an experienced Solutions Engineer to work alongside our US sales team. As a Solutions Engineer, you will be required to conduct discovery calls with our Sales Representatives, demonstrate the features of company products, recommend solutions to prospects, and manage and support the POC process. To ensure success as a Solutions Engineer, you should have in-depth knowledge of SaaS software, IT operations solutions (APM, infrastructure monitoring, AIOps, observability, incident management, etc.), solutions-oriented mindset, a passion for sales, and high-level communications skills. Ultimately, a top-notch Solutions Engineer drives sales by connecting our solution with the prospect’s needs.
Solutions Engineer Responsibilities
Conducting client discovery calls with Sales Representatives.
Meeting with clients to discuss their needs.
Strategizing with the sales team to create customized solutions.
Drafting and delivering presentations on targeted products.
Designing and deploying solutions for the customer during a POC.
Supporting the client during the POC
Developing relationships and maintaining customer relations.
Supporting the SDR and sales team with all technical related queries.
Solutions Engineer Requirements
Bachelor’s degree in Computer Science or Software Engineering.
Previous work experience as a Solutions Engineer.
Familiarity with IT operations, DevOps, ITSM, APM, or similar systems.
Pre-Sales experience with some implementation experience and interfacing with CS Team.
Python and JSON experience.
In-depth knowledge of AWS Azure K8 and Micro Services landscapes in general.
High-level communication skills.
Exceptional interpersonal skills.
Ability to create big-picture software solutions.
Ability to present ideas in a clean, user-friendly way.
Attention to detail.
What we offer
A full-time role in a continuously growing, fun team, where your happiness is taken seriously.
Work closely together with very solid and seasoned engineers with skills ranging from DevOps automation to artificial intelligence.
Competitive salary depending on skills and interview process.